Very many thanks for the link which explains everything in some detail. Has anyone had recent experience with Aeroflot's refund procedures in connection with COVID-19?
Before processing your ticket return online, please read our Refund Policy, posted in Reference Information-> Important Information-> Application Rules.The refund will be made to the payment source used to pay for the air ticket or the additional services.Aeroflot Contact Centre: in Moscow: +7 (495) 223 55 55; calls from other regions of Russia: 8-800-444-55-55 (24/7) – toll free, E-Mail: The location and opening hours of our Sales Offices can be found in Contacts – WE WISH YOU A PLEASANT FLIGHT AND HOPE TO SEE YOU AGAIN SOON!Please refer to the present Rules before using our services. I have a fully refundable ticket for September, but have decided to cancel. From 16 March, Aeroflot will continue to operate flights from Moscow to the following destinations in Europe: Amsterdam, Athens, Belgrade, Berlin, Brussels, Bucharest, Budapest, Dublin, Geneva, Helsinki, Larnaca, Lisbon, Ljubljana, London, Madrid, Paris, Riga, Rome, Sofia, Stockholm, Tivat and Zagreb.Scheduled Rossiya Airlines flights operated under Aeroflot’s SU code from St Petersburg to EU destinations including Larnaca, Prague and Vienna, as well as to Geneva, will be stopped from 16 March. The bad news is that these tickets are still nonrefundable, so you shouldn’t expect to get your money back. Онлайн-табло Стат� Flights by Aeroflot co-owned Rossiya Airlines from St. Petersburg to Europe, operated under Aeroflot’s SU code, will also be grounded. It's strange it doesn't mention our Bangkok- Moscow leg which is no longer offered on their website.Even stranger, it says Moscow - Larnaca is still operating. 1 rent-a-car company.The document certifying the carriage contract between the passenger and Aeroflot is your itinerary receipt which you obtain when booking your electronic ticket.To pay for the booking, you may use any form of payment available on the Aeroflot website (bank card, payment through an agency or in the an Aeroflot Sales office). During these unprecedented times, SkyTeam and its members are continuing to collaborate to ensure the safety of every one of our customers. ).You hereby agree to be bound by the above Terms and Conditions and consent to cross-border transfer of personal data received by Aeroflot PJSC when booking a ticket/tickets through the Sabre Holding Corporation. ** If you choose this option for your booking payment, there is a fixed time limit of 24 hours, during which time the booking must be redeemed otherwise the flight segments will automatically be cancelled. We accept the following bank cards: Visa, Master Card, Maestro, American Express, Diners Club, JCB, MIR. If you are travelling with a child, please show proof of the child’s identity. Duplicate boarding passes are not issued.For more detailed information about the address and opening hours of Aeroflot offices, please call the Contact Centre in Moscow: +7 (495) 223-55-55, in Russia +7 (800) 444-55-55 (24/24) or contact us on our website under “Contacts - Offices and Direct Sales”.Having booked and successfully paid for your online air ticket, you will see a confirmation page with the Booking Confirmation code and an e-ticket number. If you purchased a trip with Air Canada prior to July 20, 2020, with travel commencing anytime since January 2020 and had to cancel your travel plans, we'll be happy to reinstate all of your Aeroplan Miles which have expired since the beginning of this year. Enjoy the talk story with ...A heavy rain followed by a rainbow, the Italian anthem, and the reading of the 43 names of the victims followed by the honors of ...Russian PJSC Aeroflot today announces its financial results for the second quarter (Q2) and six months (6M) ending 30 June 2020 in accordance with Russian ...Total tourism & leisure industry merger and acquisition (M&A) deals in Q2 2020 worth $3.64 billion were announced globally. I have a telephone number which I will try tomorrow if I don't hear anything, but realise the probable difficulties of contacting any Customer Service help line!Feedback on any recent experiences would be welcome. Has anyone had recent experience with Aeroflot's refund procedures in connection with COVID-19? We have flights booked from Bangkok to Larnaca (via Moscow) this coming Saturday, 18th April.. Obviously these flights are cancelled but we gave heard nothing from Aeroflot. Онлайн-табло и статус рейса. Aeroflot shall not be liable for the time taken to clear funds through banks. We offer the services of the No.1 rental company in Europe - Europcar - and the best deals on hotels and apartments worldwide.The document certifying the carriage contract between the passenger and Aeroflot is your itinerary receipt which you obtain when booking your electronic ticket.To pay for the booking, you may use any form of payment available on the Aeroflot website (bank card, payment through agents or in the office). Aeroflot shall process the refund within 10 working days from the date the ticket was returned and registered for refund. Strangely, there is nothing on their website or App concerning the virus at all. It has been named the world's strongest airline brand by Brand Finance, the world's leading independent branded business valuation and strategy consultancy.Public Joint Stock Company «Aeroflot - Russian Airlines» This service costs 10 Euros. It is a forum for air travel in general.Aeroflot’s customer service are absolutely horrendous at the best of times so I wouldn’t expect to hear anything from them unless you reach out to them, numerous times, yourself. The coronavirus crisis is putting spring and summer travel plans on hold for tens of millions of Americans. Acceptable methods of payment are listed below:If you do not wish to take out Passenger Flight Insurance, please remove the tag “Add to Booking” on the payment page.You may also book a hotel and a car on our site. Aeroflot shall not be liable for the time taken to clear funds through banks. Online tickets cannot be refunded when purchased at non-refundable fares.
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