How about some sort of response that makes sense "Samsung Moderator"....What an oxymoron that is....My tv wont play Disney+ either. Samsung Smart TV - Model Code: UN55KS8500 After a couple months of using the Disney App on my samsung TV without issue, it recently stopped working. There is no option to delete from the menu as it says that "The basis set of apps on your device cannot be deleted ". That is such a .
This fixed the issue for one day, but when I went to use the app the following day, same error code.Hello all! In any event, a constructive, supportive reply from Samsung is in order or I am sure others, like me will junk Samsung and go elsewhere for a new TV … People have had replies from Disney that they don't know when they will be able to fix. Was watching it only 30 mins ago and now 1016 error code. Apparently was due to either Samsung/Disney update. Why Disney Plus Error 1016 Shows on Samsung TV: – Power cycling the TV by holding the power button until the TV restarts it. Just yesterday, for maybe the first time in a couple years, my Samsung software updated automatically.
We have had Disney+ installed on the TV for about six weeks now and has been working fine. 5/30/20, This error code has appeared now for a few days and we can't watch the Disney+ service we have paid for. Looked on Disney+ support site, they do not list this error code.
If you should experience any trouble with the app, please use this If you're still having trouble after performing theses steps feel free to reach out to one of our moderators for further assistance via private message. https://wikifixes.com/errors/0x/Error%201016/#contents-1. "Error 1016" is the error name that contains the details of the error, including why it occurred, which system component or application malfunctioned to cause this error along with some other information. Was working fine last night and now this morning it's stopped working.
Unfortunately when trying to access it today I get an error code 1016-app_config_failureI have switched off the power to the TV and chosen reinstall from the apps menu, but the error still occurs. 30-05-2020 03:28 PM. 4 weeks ago.
It's so annoying to he hones as now my daughter is watching on her tablet. Anyway same thing happened again sometime yesterday afternoon (UK). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just a quick fix for error 1016 for those of you that have Sky Q, you can use Disney + from the App section or use Smart veiw on your Mobile phone to cast Disney + to your TV until Samsung & Disney pull their fingers out of their a***s. 0 Likes.
Complete reset of the Smart Hub didn't solve the problem. Hopefully it will get sorted soon, as I can't see my patience lasting if I have to swap the firestick out between TVs Same issue here.
Had this issue at end of May, where Disney + app won't open just gives error code 1016. Pretty annoying and bad service to brick the biggest App goingThank you for your reply.
Restarted modem, unplugged power from TV, checked for Samsung updates, uninstalled and reinstalled app, disconnected from and reconnected to wifi. Given this issue is global and appears clearly to be a Samsung issue, they ought to be onto it ASAP given the number of reported exact same, worldwide issues. According to some users, Samsung recently pushed out a firmware update which might be the cause of the issues. Report Inappropriate Content. Tried the reset hub cache signed back in and still nothing. Please help as the children are used to watching films on the tv. Samsung web chat has been unsuccessful with their recommendations: power cycle, reset hub, DNS to 8.8.8.8 They have escalated and given me a case number. You must be signed in to add attachments 4k. – This way your TV will Wipe the Cache. Disney plus tried but couldn't fix the issue and said to contact Samsung. And I place responsibility on Disney also. You can see from all of the posts in here that this is def not a Disney+ issue and was thru some update Samsung did. There have been thousands of comments on the Samsung forums with users seeking a fix. Error Code: 1016 – App_Config_Failure.”. And for you to put "Solved" on this thread is even more insulting. Worked fine last night, looking at the US forum they are also experiencing the same thing.
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